Home Fitness Sales & Business Videos How To Deal With Late Clients

[Video] How To Deal With Late Clients

late clients, fitness marketing australia, john toumpakke

You can ask any personal trainer and one problem that always pops up is they’re sick of clients being late.

And the reason why it’s a recurring problem is because trainers have a flimsy, weak strategy in dealing with them.

Remember this: The ‘late’ problem never goes away. It’s nothing more than a habit. And habits don’t fix themselves. They must be interrupted.

That’s why, when dealing with late clients, it has to be dealt directly. In the video below, I reveal the 3 traps trainers fall into when dealing with late clients, and the 3 solutions to easy fix them.

Remember, you must confront and deal with the problem in a way that shows you care.

You’d be surprised how responsive your clients are and their willingness to work with you. Following these easy steps can assure you a smooth PT business.

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1 COMMENT

  1. Short and concise and to the point. I learnt a lot from your video. I’m going to talk to each of my late clients on Monday. The elephant in the room needs to be revealed!

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